WEARING A FACE MASK OR FACE COVERING WHEN RIDING SEPTA
All customers riding on SEPTA vehicles or in SEPTA Stations are required to wear a face mask or covering. The Centers for Disease Control (CDC) guidelines say that wearing a simple cloth face covering, when out in public helps to slow the spread of the COVID-19 virus. Surgical masks and coverings have been distributed to frontline Operations personnel as part of this effort. Please comply with this request for your protection and the protection of operators. View the SEPTA press release here.
Click here for a full listing of the "The Importance of a Face Covering"
Click here for a view of Customer mask compliance by mode
SEPTA has created a RE-OPENING GUIDE to help customers as they navigate the Yellow Phase and beyond and a new map showing SEPTA access to DAYCARE FACILITIES across the region.
The RE-OPENING GUIDE is also available in CHINESE and SPANISH translations.
What Our Customers Can Do
Click here to view a list of COVID-19 Rider Etiquette tips for riding SEPTA
We continue to ask our riders to stay educated on the status of this situation on a regular basis - follow the stay at home order unless you must travel, and abide by the social distancing and hygiene recommendations when you do ride. The CDC, Pennsylvania Department of Health and the Philadelphia Department of Health have excellent information on their websites and continue to be the best sources for education and awareness - www.cdc.gov; https://www.health.pa.gov/Pages/default.aspx; https://www.phila.gov/departments/department-of-public-health/
We also ask everyone to continue to follow good hygiene practices
- Cover coughs or sneezes with your elbow. Do not use your hands!
- Wash hands often with soap and water for at least 20 seconds.
- Soap and water should be your primary source of washing. Use an alcohol-based hand sanitizer if soap and water are not available.
- Clean surfaces frequently, including countertops, light switches, cell phones, remotes, and other frequently touched items
If you believe you are experiencing symptoms see your personal physician. Physicians know how to determine if individuals meet the risk classifications for the virus and the required testing and assessment protocols.
Please continue to check our website for further updates. For Common Sense Tips to Fight Flu & Colds Information from SEPTA & The CDC click here