SEPTA

Southeastern Pennsylvania Transportation Authority Serving Bucks, Chester, Delaware, Montgomery, and Philadelphia Counties

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New STAR System Debuts | November 18, 2011

SEPTA Customer Service is pleased to announce the launch of a new version of the STAR (SEPTA Travel Advisory Response) system that will provide callers with the option of speaking into the system or using the touch tone option. In addition, users can now get service arrival times in more than one way: using the route name, by providing a stop name, providing a street intersection, or, in a near future by providing the individual Stop ID.

In order to improve this new Interactive Voice Response system, we are asking for your feedback. Please take a few minutes to fill out our feedback form.