Customer Connection is making its return for another year, offering customers the opportunity to meet SEPTA staff members from a number of departments, ask questions, get travel information and learn about the many positive improvements SEPTA is making. This is also is an opportunity to offer suggestions, comments and commendations through our Customer Service staff.

The Customer Connection team will visit a different location and we invite everyone to take a few minutes to stop by. The dates & times of events will be posted as the season moves forward.

Sharing your experiences and insight will also qualify you in a random drawing for a Family Independence Pass, giving up to five people (one rider must be over 18 years old) unlimited travel on SEPTA for one day. The latest winners are:

Scott Wurster of Hatfield, PA

Mike Butler of Philadelphia, PA

Come take some time and share your ideas with us.