(215) 580-8252 | SEPTA H1N1 Flu Hotline

Is it safe to travel on SEPTA?

Traveling on SEPTA is safe.

What is SEPTA doing to protect riders from the H1N1 flu?

SEPTA uses a nontoxic disinfectant cleanser to wipe down surfaces throughout the system. We regularly clean and disinfect surfaces such as fareboxes, steering wheels, seats, back-of-seat handles, floor-to-ceiling and seat-to-ceiling poles, overhead grab bars and handles, fare machines, fare gates and farecard slots.

How often are SEPTA vehicles cleaned?

SEPTA stations and vehicles are cleaned on a daily basis.

Are local/regional jurisdictions aware of SEPTA's actions in preparing for the pandemic?

SEPTA is coordinating its planning with federal, state and local governments including health departments, emergency management agencies, and service groups.

What other steps is SEPTA taking?

We are working closely with the Philadelphia Department of Public Health and Philadelphia's Office of Emergency Management to ensure the health and well-being of riders and employees. SEPTA's senior management is monitoring the CDC and Pennsylvania Department of Health to remain up to date on the latest H1N1 influenza information. The Authority has established an internal task force consisting of leadership from our public safety, medical, operations, customer service, and human resource departments.

Will SEPTA provide flu shots for employees?

The Authority is currently conducting its seasonal flu vaccination program for employees.

How can riders protect themselves from contracting the flu?

SEPTA riders are urged to take basic health precautions to protect themselves and other riders including frequent hand washing, covering your mouth and nose with a tissue when coughing or sneezing, or coughing or sneezing into the upper sleeve, not hands when a tissue is not available, avoid touching your eyes, nose and mouth, and avoid contact with sick people. To keep hands clean while traveling, riders should carry tissues, waterless hand-sanitizing gels, or disinfecting wipes. In addition, the CDC recommends that people who get sick stay home from work or school, and limit contact with others to keep from infecting them.

What should I do if I have to cough or sneeze while on a train or bus?

Cover your mouth and nose with a tissue when coughing or sneezing. Please throw the tissue in a trash can after you use it. If a tissue is not available, cough or sneeze into your upper sleeve or arm, not your hands.

What are symptoms of the H1N1 flu?

Symptoms of the H1N1 flu are similar to symptoms of the seasonal flu and include fever greater than 100 degrees Fahrenheit, sore throat, cough, stuffy nose, chills, headache, body aches, fatigue, diarrhea and vomiting.

How will SEPTA communicate H1N1 Flu information to customers and employees?

Customers and employees will receive messages through signs, public, announcements and the information on this webpage.

Where can I get more information about the H1N1 Flu?

Centers for Disease Control and Prevention (CDC)
(800) 232-4636 (CDC-INFO) | Main Telephone
(888) 232-6348 | TTY
Email the Centers For Disease Control And Prevention

CDC on Twitter
U.S. Department of Health and Human Services (HHS)
World Health Organization (WHO)
Pennsylvania Department of Health
Philadelphia Department of Public Health
Bucks County Health Department
Chester County Health Department
Delaware County Health Department
Montgomery County Health Department