SEPTA hereby gives public notice of its policy to assure full compliance with Title VI of the Civil Rights Act of 1964. SEPTA is committed to ensuring that no person is excluded from participation in, or denied the benefits of its services on the basis of race, color or national origin as protected by Title VI of the Civil Rights Act of 1964, as amended.

No person or group of persons shall be discriminated against with regard to the routing, scheduling, or quality of transportation service furnished by SEPTA on the basis of race, color, or national origin. Frequency of service, age and quality of vehicles assigned to routes, quality of stations serving different routes, and location of routes may not be determined on the basis of race, color or national origin.

Any person who believes that they have, individually, or as a member of any specific class of persons, been subjected to discrimination on the basis of race, color, or national origin may file a complaint with SEPTA. A complaint must be filed within 180 days after the date of the alleged discrimination.

You may use the online comment form to file a complaint with SEPTA, or through U.S. Mail to the address listed.

Customer Service
1234 Market Street
4th Floor
Philadelphia, PA 19107