Disabled Reduced Fare Transit Cards

The Commonwealth of Pennsylvania has set forth criteria for a Reduced Transit Fare Program, as required by Section 5 of the Urban Mass Transit Act of 1964, allowing individuals under the age of 65 to submit an application for a Reduced Transit Fare Card.

Please read these steps carefully in order to understand the documentation required to receive a Reduced Transit Fare Card through the Reduced Transit Fare Program.  Incomplete or incorrect information could delay the processing of your application and may result in your application being denied.

HOW TO APPLY FOR A  REDUCED TRANSIT FARE CARD

STEP #1

Obtain a Reduced Transit Fare Card application by visiting any of the five SEPTA Customer Service locations, download it here online, or call SEPTA Customer Service at 215-580-7800 to request an application by return mail. The application consists of two parts.  Part One asks for basic identification information; Part Two, defines the nature of an applicant’s disability and must be filled out by a physician. You may download, print, and fill in the PDF application ahead of time, but please make sure Part One and Part Two are completed before bringing the application to a SEPTA Customer Service Office: CLICK TO VIEW AND DOWNLOAD THE APPLICATION If you already have a Medicare Card... Complete Part One of the Reduced Transit Fare application and bring it along with your Medicare Card and a valid photo ID to any of the five SEPTA Customer Service locations to receive your Reduced Transit Fare card immediately. If you do not have a Medicare Card... Complete Part One of the Reduced Transit Fare application, have your physician complete Part Two of the application, and then bring a valid photo ID to any of the five SEPTA Customer Service locations to receive your Reduced Transit Fare card. CUSTOMER SERVICE LOCATIONS 1234 Market Street Lobby Frankford Transportation Center 69th Street Terminal Norristown Transportation Center Chester Transportation Center SEPTA Customer Service representatives are available to answer your questions about this process seven days a week by calling 215-580-7800.  Hours of operation are Monday through Friday - 6 a.m. until 8 p.m.; Saturday and Sunday- 8 a.m. until 6 p.m.

STEP #2

Applicants who do not have a Medicare Card must be certain both Part One and Part Two of the Reduced Transit Fare Card application have been completed appropriately before they submit the form to SEPTA.  Incomplete forms will delay the issuance of a Reduced Transit Fare Card. Applications can be submitted in person at any of the five SEPTA Customer Service locations or by mailing it to: SEPTA Customer Service 1234 Market Street 4th Floor Philadelphia PA  19107

STEP #3

Applications are processed by the SEPTA Customer Service department.  Please allow approximately 7-14 business days to receive your new fare card. All Reduced Fare Transit Cards are mailed to customers after SEPTA receives a completed application. Male customers receive an orange ID card. Female customers receive a green ID card. Details and travel time limitations of the Reduced Transit Fare Card are outlined in our fare section for riders with disabilities.