Southeastern Pennsylvania Transportation Authority Serving Bucks, Chester, Delaware, Montgomery, and Philadelphia Counties
The Commonwealth of Pennsylvania has set forth criteria for a Reduced Transit Fare Program, as required by Section 5 of the Urban Mass Transit Act of 1964, allowing individuals under the age of 65 to submit an application for a Reduced Transit Fare Card.
Read these steps carefully in order to understand the documentation required to receive a Reduced Transit Fare Card through the Reduced Transit Fare Program. Incomplete or incorrect information could delay the processing of your application and may result in your application being denied.
Effective September 1, 2015: Only the Customer Service location in the lobby at 1234 Market St. will accept Reduced Fare Transit Card applications
Obtain a Reduced Transit Fare Card application by visiting the Customer Service location at 1234 Market St., download it here online, or contact Customer Service at (215) 580-7800 to request an application by return mail.
The application consists of two parts. Part One asks for basic identification information; Part Two, defines the nature of an applicant's disability and must be filled out by a physician.
You may download, print, and fill in the PDF application ahead of time, but please make sure Part One and Part Two are completed before bringing the application to 1234 Market St.
Reduced Transit Fare Card application
If you already have a Medicare Card...
Complete Part One of the Reduced Transit Fare application and bring it along with your Medicare Card and a valid photo ID to 1234 Market St. to receive your Reduced Transit Fare card immediately.
If you do not have a Medicare Card...
Complete Part One of the Reduced Transit Fare application, have your physician complete Part Two of the application, and then either bring the completed application to 1234 Market St. or mail your completed application to SEPTA. All applications will be evaluated by SEPTA.
Customer Service will help answer your questions about this process.
Applicants who do not have a Medicare Card must be certain both Part One and Part Two of the Reduced Transit Fare Card application have been completed appropriately before they submit the form to SEPTA. Incomplete or incorrect information could delay the processing of your application and may result in your application being denied.
Applications can be submitted in person at the address shown below:
1234 Market Street
Philadelphia PA 19107
Applications are processed by the Customer Service Department. Please allow approximately three weeks to complete the evaluation process for your new fare card.
All approved Reduced Fare Transit Cards are mailed to customers after SEPTA receives a completed application.
Lost or Stolen Reduced Fare Transit cards will be replaced (1) time at no cost. A second replacement card will require a fee of $25.