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Southeastern Pennsylvania Transportation Authority Serving Bucks, Chester, Delaware, Montgomery, and Philadelphia Counties

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SEPTA Token Sales Phase-Out to Begin Monday, Jan. 22

Represents Next Major Step In Transition To SEPTA Key

January 08, 2018

PHILADELPHIA (January 8, 2018) - SEPTA would like to remind customers that token sales at cashiers' booths and vending machines at Market-Frankford and Broad Street Line stations will be phased out starting later this month. The full schedule is now available online at www.septa.org, and is included with this press release.

The phase-out of sales at cashiers' booths will begin Monday, Jan. 22 and continue through the first week of February. Then, starting Monday, Feb. 12 and continuing through the week of Feb. 28, all remaining vending machines will be removed.

In March, SEPTA will begin phasing out token sales at the remaining Authority-owned locations, including major sales offices and Regional Rail stations. A full schedule for these locations will be announced in the coming weeks. Token sales at over 200 third-party retailers will continue until further notice. Please note that SEPTA will also continue to accept tokens for fare payment.

The phase-out of token sales represents the next major step forward for the SEPTA Key fare modernization project. Customers who still use tokens and paper transfers are urged to make the switch now to a SEPTA Key Card, which are currently free with a $10 minimum Travel Wallet load. The Travel Wallet feature allows customers to add value to a SEPTA Key Card for tap-and-go travel on all Transit modes, including buses, city and suburban trolleys, trackless trolleys, the Market-Frankford Line, the Broad Street-Line/Broad-Ridge Spur and the Norristown High Speed Line. Customers who currently use tokens, paper transfers or pay with cash can transition to the Key and leave behind the days of worrying about having exact change or pre-purchasing tokens.

The Travel Wallet will automatically deduct single-rides at the discounted token rate, and process transfers. Below are tips on how customers can move to the SEPTA Key Card:

  • Visit a fare kiosk on the Broad Street Line, Market-Frankford Line or major bus loop. Follow the directions on the touch screen menu and select Travel Wallet;

  • Load funds (between $10-$250) using cash, debit or credit card. In addition, customers who have tokens can load them onto their Travel Wallet at fare kiosks;

  • Once you have a Key Card, you are ready to tap-and-go to pay fares on all Transit modes;

  • Reload funds at kiosks, sales offices, online at the Key ecommerce website, www.septakey.org, or by calling the Key Customer Service Center at (855) 567-3782;

  • Customers are also urged to visit www.septakey.org or call (855) 567-3782 as soon as they get their Key Card to register it and protect from loss or theft.


For more information about the SEPTA Key, including a detailed FAQ that is continually updated with new questions from customers, visit www.septa.org/key.