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Southeastern Pennsylvania Transportation Authority Serving Bucks, Chester, Delaware, Montgomery, and Philadelphia Counties

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SEPTA Invites Customers to Participate in Beta Release of New SEPTA Key Website

Improved E-commerce Function & Other Enhancements For User Experience

March 15, 2019

PHILADELPHIA (March 15, 2019) - SEPTA today announced the Public Beta Release of the new SEPTA Key e-commerce website, which is designed to improve the user experience across all platforms.

SEPTA is using the Beta launch to give customers an opportunity to try the site out, get comfortable with it, and provide feedback before the Authority replaces the current site, www.septakey.org. To use the Beta site, customers can go to https://BETA.SEPTAKey.org.

Customers will find the site more intuitive, with a fresh design and layout.

Highlights include:

  • Responsive Web: The site automatically adjusts its display for any device, such as Apple and Android phones and tablets, desktop computers, and laptops. It will provide each user with a customized experience tailored to the screen size they are using.

  • Ease of Use: Easier to load fare products, get news and information about the SEPTA Key, manage your account, access trip history and add or remove payment methods. All security protocols that are in place for the current site are also applied to the Beta version, to ensure customers' information is safe.

  • New Help & Information Section: Includes updated Frequently Asked Questions, SEPTA Key program and fare information, a locator to help identify places to buy and load Key Cards, and details on travel options available with the Key.


Customers can submit their feedback through SEPTA's online comment form at http://www3.septa.org/customerservice/. Comments and suggestions will be considered as SEPTA moves toward the full launch of the new e-commerce site.

For more information, and to participate in the Public Beta Release of the SEPTA Key ecommerce site, please visit https://BETA.SEPTAKey.org.