Southeastern Pennsylvania Transportation Authority Serving Bucks, Chester, Delaware, Montgomery, and Philadelphia Counties
The Citizen Advisory Committee acts as an independent representative and advocate on behalf of our customers in the five county region of Southeastern Pennsylvania served by SEPTA.
The committee's major concerns are the quality of service, including reliability and frequency, speed, cleanliness, safety and security; fares; policies; financing and planning; and accountability.
The Citizen Advisory Committee holds three meetings a month.
The Transit Subcommittee meeting discusses policy and operation of our services except Regional Rail.
The Regional Rail Subcommittee meeting discusses policy and operation of Regional Rail.
The Plenary meeting is a review of subcommittee findings and general transportation discussion.
A meeting of the Executive Committee occurs immediately after the Plenary meeting.
Members of the committee are expected to attend all Plenary meetings and one of the subcommittee meetings each month.
Meetings, except of the Executive Committee, are open to the public.
Citizen Advisory Committee members are appointed by the County Commissioners in which the member resides, the Mayor of Philadelphia, or the SEPTA General Manager. Presently, applications are being accepted from residents of the following counties: Bucks, Montgomery and Philadelphia.
To apply for membership:
Read the CAC by-laws
Review the Eligibility and Responsibility Description
SEPTA Customer Relations and Advocacy
1234 Market Street, 10th Floor
Philadelphia, PA 19107-3780
Email the Citizen Advisory Committee
(215) 580-7076 | Telephone
Interested in learning more about the youth version of the CAC? Click here to visit the Youth Advisory Committee Partner Page.