SEPTA

Southeastern Pennsylvania Transportation Authority Serving Bucks, Chester, Delaware, Montgomery, and Philadelphia Counties

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Reports

Monthly Board Report

December 2011 Board Report of Selected Financial & Operating Performance Results

Revenue & Ridership

December 2011 Revenue & Ridership Report

Annual Report

FY 2010 Annual Report
FY 2009 Annual Report
FY 2008 Annual Report

Strategic Business Plan

FY 2010-2014 Five Year Strategic Business Plan

Key Performance Indicators | Report #1
Key Performance Indicators | Report #2
Key Performance Indicators | Report #3
Key Performance Indicators | Report #4

Customer Service Satisfaction Survey

2010 Survey Results

Customer Service Program

FY2012 Plan

First Quarter Summary | January - March 2010
Third Quarter Summary | July - September 2010
Fourth Quarter Summary | October - December 2010

Annual Service Plan

FY 2012 Annual Service Plan
FY 2011 Annual Service Plan
FY 2010 Annual Service Plan

Operating Budgets

FY 2012 Operating Budget and FY 2013-2017 Financial Projections
FY 2011 Operating Budget and FY 2012-2016 Financial Projections
FY 2010 Operating Budget and FY 2011-2015 Financial Projections
FY 2009 Operating Budget and FY 2010-2014 Financial Projections
FY 2008 Operating Budget and FY 2009-2013 Financial Projections
FY 2007 Operating Budget and FY 2008-2012 Financial Projections

Capital Budgets

FY 2012 Capital Budget and FY 2012-2023 Capital Program
FY 2011 Capital Budget and FY 2011-2022 Capital Program
FY 2010 Capital Budget and FY 2010-2021 Capital Program
FY 2009 Capital Budget and FY 2009-2020 Capital Program
FY 2008 Capital Budget and FY2008-2019 Capital Program
FY 2007 Capital Budget and FY2007-2018 Capital Program
Capital Projects Update Flexible Funded Projects (January 2008)

Other Reports

FY2011 Operating Facts
Service Standards and Process

County Capital Improvement Reports (December 2008)

Bucks County
Chester County
Delaware County
Montgomery County
Philadelphia County

Operating Tariffs

City Transit Division | (Tariff No. 1 Supplement No. 36)
Regional Rail Division | (Tariff No. 154 Supplement No. 38)
Suburban Transit Division | (Tariff No. 155 Supplement No. 25)
CCT Connect Service | (Tariff No. 229 Supplement No. 9)
Interdivisional | (Tariff No. 132 Supplement No. 27)
All Divisions, Parking | (Tariff No. 168 Supplement No. 7)

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