Monthly Board Report

April 2013 Board Report of Selected Financial & Operating Performance Results

Revenue & Ridership

April 2013 Revenue & Ridership Report

Annual Report

FY 2012 Annual Report | pdf | flipbook
FY 2011 Annual Report
FY 2010 Annual Report
FY 2009 Annual Report
FY 2008 Annual Report

Strategic Business Plan

FY 2010-2014 Five Year Strategic Business Plan

Key Performance Indicators | Report #1
Key Performance Indicators | Report #2
Key Performance Indicators | Report #3
Key Performance Indicators | Report #4
Key Performance Indicators | Report #5
Key Performance Indicators | Report #6
Key Performance Indicators | Report #7

Customer Service Satisfaction Survey

2010 Survey Results

Customer Service Program

CSP FY 2013 | as of December 31, 2012
CSP FY 2013 | as of June 30, 2012
CSP FY 2012 | as of December 31, 2011
CSP FY 2012 | as of June 30, 2011

Annual Service Plan

FY 2013 Annual Service Plan
FY 2012 Annual Service Plan
FY 2011 Annual Service Plan
FY 2010 Annual Service Plan

Operating Budgets

FY 2014 Operating Budget Proposal and FY 2015-2019 Financial Projections
FY 2013 Operating Budget and FY 2014-2018 Financial Projections
FY 2012 Operating Budget and FY 2013-2017 Financial Projections
FY 2011 Operating Budget and FY 2012-2016 Financial Projections
FY 2010 Operating Budget and FY 2011-2015 Financial Projections
FY 2009 Operating Budget and FY 2010-2014 Financial Projections
FY 2008 Operating Budget and FY 2009-2013 Financial Projections
FY 2007 Operating Budget and FY 2008-2012 Financial Projections

Capital Budgets

FY 2014 Capital Budget and FY 2014-2025 Capital Program Proposal
FY 2013 Capital Budget and FY 2013-2024 Capital Program
FY 2012 Capital Budget and FY 2012-2023 Capital Program
FY 2011 Capital Budget and FY 2011-2022 Capital Program
FY 2010 Capital Budget and FY 2010-2021 Capital Program
FY 2009 Capital Budget and FY 2009-2020 Capital Program
FY 2008 Capital Budget and FY2008-2019 Capital Program
FY 2007 Capital Budget and FY2007-2018 Capital Program
Capital Projects Update Flexible Funded Projects (January 2008)

Hearing Examiner's Reports

FY 2014 Annual Service Plan
FY 2014 Operating Budget Proposal, Fare Proposal and FY 2015-2019 Financial Projections
FY 2014 Capital Budget and FY 2014-2025 Capital Program & Comprehensive Plan

Other Reports

Spring 2012 Route Statistics
FY2012 Operating Facts
Service Standards and Process
SEPTA Bus Stop Design Guidelines 2012

County Capital Improvement Reports (December 2008)

Bucks County
Chester County
Delaware County
Montgomery County
Philadelphia County

Operating Tariffs

City Transit Division | (Tariff No. 1 Supplement No. 36)
Regional Rail Division | (Tariff No. 154 Supplement No. 38)
Suburban Transit Division | (Tariff No. 155 Supplement No. 25)
CCT Connect Service | (Tariff No. 229 Supplement No. 9)
Interdivisional | (Tariff No. 132 Supplement No. 27)
All Divisions, Parking | (Tariff No. 168 Supplement No. 7)

Documents are provided in PDF.