Tip #11 - Winter Storm Actions

So far our “winter” has been pretty mild but at some point we’re bound to get snow and ice.  Every time it snows in the SEPTA region, we receive a number of customer inquiries asking about our procedures for clearing platforms and parking lots.  So we wanted to remind you about our winter storm program and what you can expect at our 153 Regional Rail stations throughout the SEPTA system:

• SEPTA has an in-house “Snow Team” that monitors weather forecasts and conditions to determine the best time to send our in-house and contractor forces out
• Generally, snow removal starts when the snow stops.  But with a service area covering 2200 square miles, the exact time may vary depending on conditions
• In-house SEPTA personnel are responsible for platform and parking lot snow removal and salting at the 7 stations between Temple University and Glenside. Third party contractors are employed for these duties at all other Regional Rail stations
• Each contractor is responsible for 8–10 stations.  So please keep in mind, once they go out it will take some time to get all of their stations cleared
• The timing of the storm is critical.  If the snow fall occurs during the day, the contractors’ first task is clearing the station entrances and exits; then later, when the cars are gone, they will return to clear the lots for the following morning
• SEPTA maintenance forces may also be deployed, in advance of the contractors arrive to clear steps and walkways

Please take extra precautions when traveling in wintry conditions.  Allow extra time and be safe