Southeastern Pennsylvania Transportation Authority Serving Bucks, Chester, Delaware, Montgomery, and Philadelphia Counties

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In messaging to customers, SEPTA may reference Amtrak as being at the root of an issue impacting Regional Rail service. This is because.

  • Paoli/Thorndale, Wilmington/Newark & Trenton Line service runs directly on Amtrak track from end to end
  • Airport, Chestnut Hill West & Cynwyd Line service runs on portions of Amtrak track
  • 47% of all Regional Rail trains, at some point in their journey, are directly controlled by Amtrak dispatchers that manage the movement of all SEPTA trains on Amtrak territory

Working Together

  • Joint Evaluation Committee
    • SEPTA/Amtrak Operations managers coordinate daily and hold biweekly teleconference meetings
    • Discuss current issues, and work closely together to propose solutions to improve train scheduling coordination efforts as well as performance on individual trains
    • Evaluate long term options for better coordination of our respective services
    • Coordinates with Amtrak on maintenance and construction projects
  • After Action Meetings
    • SEPTA/Amtrak meet right after significant service interruptions or events to debrief and identify issues to work on in the future
      • After Action Meeting protocol employed at SEPTA/Amtrak meeting (held June 29) to discuss major storm-related service delay on the Paoli/Thorndale Line
  • Senior Level Partnership Meetings
    • January 2018 meeting attended by senior level SEPTA and Amtrak executives to discuss several major Amtrak engineering projects scheduled in 2018 that will impact SEPTA train service and scheduling