Southeastern Pennsylvania Transportation Authority Serving Bucks, Chester, Delaware, Montgomery, and Philadelphia Counties
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(215) 580-7800 | Customer Service
(215) 580-7145 | CCT Customer Service
Our primary concern is your safety.
Use extreme caution when boarding and departing vehicles during inclement weather
Dress appropriately for the weather
Allow for extra travel time in the event of delays due to inclement weather
Click here for general safety tips
Preparation for winter weather conditions includes stockpiling several tons of salt and equipment such as snowplows, front-end loaders and salt spreaders. During a snowstorm or ice emergency, crews clear equipment and facilities and make sure vehicles are ready for service.
If the weather becomes too severe for regular operation of any route or service, SEPTA will announce the suspension of service one hour before the scheduled time service ends. Information will immediately be sent to news outlets and posted throughout official SEPTA web communcations.
The weather forecasters are predicting another harsh winter, with snow accumulations and icy conditions. After last year's relentless rounds of storms, SEPTA evaluated its Winter Service Plan and identified several changes for Winter 2015. This new plan is designed to improve service coverage and help alleviate crush loads for customers trying to depart Center City during midday hours and to help maintain service in the event of a severe storm.
Frozen switches and ice on overhead wires or pantographs (the electrical poles on top of rail cars) can delay or shut down Regional Rail service. Maintenance crews work to keep the corridor between Center City Philadelphia and Lansdale open so we can continue to provide service on the main branch if frozen switches prevent trains from operating on other lines. On the Wilmington/Newark Line, Paoli/Thorndale Line and Trenton Line, Amtrak is the owner of the tracks we travel on, so SEPTA must work with Amtrak to resolve weather-related problems.
The Broad Street Line and Market-Frankford Line are best bets for riders during severe winter storms. We keep the cars ready for service by storing them overnight in tunnels and maintenance car houses and we assign crews to keep station entrances, platforms and sidewalks clean of ice and snow.
During a winter snow or ice emergency, SEPTA will attempt to operate all bus service, although a large number of routes may be detoured. We will attempt to maintain service without detours on our most heavily used routes, which generally operate over streets that have been given a high priority for snow removal.
Depending on road conditions, full CCT service may be provided in some areas, while limited or no service may be provided in others. During extreme weather conditions when CCT service is suspended, every effort will be made to continue service for kidney dialysis and other urgent, critically-needed medical treatment.