SEPTA

Southeastern Pennsylvania Transportation Authority Serving Bucks, Chester, Delaware, Montgomery, and Philadelphia Counties

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CCT Connect

All documents are available in accessible format upon request. Please contact CCT Customer Service at 215-580-7145.

Customized Community Transportation (CCT) provides paratransit service - CCT Connect - to individuals with disabilities and senior citizens.


Senior Citizens Ride Free

NOTICE | PA Issued Senior Citizen Transit ID Cards No Longer Accepted for Travel Effective September 1, 2018

Bus, subway, trolley and Norristown High Speed Line rides are free at all times for seniors age 65 or older with a valid SEPTA Key Senior Fare Card, PA Senior Citizen Transit ID card, PA Driver License/Non-Driver ID with magnetic strip on the back*, or Medicare Card (not valid after January 15, 2018).

*PA Driver Licenses/Non-Driver ID's issued after July 2017 no longer have a magnetic strip on the back of the Card. These Cards cannot be tapped at the Validator or swiped through the Farebox/Turnstile reader

Shared-Ride Program

The Shared-Ride program is a door-to-door, advance-reservation, ride-sharing service, offered on a space-available basis to senior citizens 65 years of age and residents of Philadelphia. This service can be used to travel within the City of Philadelphia and to any location in the surrounding counties within three miles of the City's border. The State of Pennsylvania Lottery Fund contributes to the cost of operating this program.

(Click on the "PDF" or ".doc" links below to download the different formats of the information)

CCT Connect Senior Shared-Ride Program Brochure


Shared Ride Program Registration Form


Photo ID and Information Update Form


Shared-Ride coordinators in the suburban counties
(215) 794-5554 | Bucks County Transport, for Bucks County
(610) 594-3911 | Krapf Coaches, for Chester County
(610) 490-3960 | Community Transit, for Delaware County
(215) 542-7433 | TRANSNET, for Montgomery County

Both ADA Paratransit Service and the Shared-Ride Program are provided by contract carriers within the City of Philadelphia and each suburban county. Carriers provide rides to customers, train drivers and maintain vehicles.

SEPTA oversees the carriers, provides centralized driver training, and also directly manages the reservation, scheduling and service monitoring functions for Philadelphia, Bucks, Chester, Delaware and Montgomery Counties.

ADA Paratransit Service

In accordance with the Americans with Disabilities Act (ADA), SEPTA provides comparable service for people with disabilities who are functionally unable to use regular accessible fixed-route bus service for some or all of their transportation needs. Eligible individuals can travel whenever and wherever buses operate in SEPTA's five-county service region.

(Click on the "PDF" or ".doc" links below to download the different formats of the information)

CCT Connect ADA Paratransit Brochure


Photo ID and Information Update Form


Riders with disabilities may travel at a discounted rate on all SEPTA services with a PA Disability Transit ID Card.


Reduced Fare Program

NOTICE | PA Issued Reduced Transit Fare ID Cards No Longer Accepted for Travel Effective October 1, 2018

Riders with disabilities may travel at a discounted rate on all SEPTA services with a SEPTA Key Reduced Fare ID, PA Disability Transit ID Card, or Medicare Card (not valid after January 15, 2018).

Eligibility Requirements

Riders must meet the established criteria to qualify for these programs. For eligibility requirements and to register for either program, call CCT Customer Service weekdays at (215) 580-7145.

Fares

The cost to ride Paratransit and Shared-Ride can be found in Fares.

Visitor's Information

If you live outside of SEPTA's service area and are a person with a disability that prevents you from using a regular bus, you are eligible for 21 days of ADA paratransit service within a 365-day period. Please complete and return the Visitor's Registration form and the required proof of eligibility. If you reside within SEPTA's service area, you must contact CCT Customer Service at 215-580-7145 for an application.

(Click on the "PDF" or ".doc" links below to download the different formats of the information)

SEPTA CCT Accessible Services Visitor Information | PDF | .doc

ADA Visitor Registration Form | PDF | .doc

CCT Policies

(Click on the "PDF" or ".doc" links below to download the different formats of the information)

SRP Reservation Window Expansion, Sep. 1, 2015 | PDF | .doc

Boarding Policy for Registered General Public, Sep. 1, 2015 | PDF | .doc

Disruptive Behavior/Direct Threat Policy | PDF | .doc

Customer No-Show/Cancellation Policy | PDF | .doc

You Have the Right to Appeal | PDF | .doc

CCT Boarding Policy Enforcement | Effective June 1, 2015

(Click on the "PDF" link below to view the notice)
CCT Boarding Policy | PDF